');background-position:50%;background-repeat:no-repeat;background-size:160px;display:flex;line-height:113px;padding-left:24px;padding-right:24px}.ui.basic.segment.header-wrapper .uniko-header .login .icon{color:#c61a27;display:none;height:28px!important;margin-bottom:auto;margin-top:auto}.ui.basic.segment.header-wrapper .uniko-header .language-selector{display:flex;flex-direction:column;justify-content:center;margin-left:51px}.menu-wrapper{display:flex;height:100%;font-weight:500}.menu-wrapper button{border:none;background:0 0}.menu-wrapper .hamburger{background:#c61a27;color:#fff;display:flex;height:100%;flex-direction:column;justify-content:center;padding-left:25px;padding-right:25px}.menu-wrapper .hamburger .inner{display:flex}.menu-wrapper .hamburger span.label{margin-left:19px}.menu-wrapper .hamburger-box{width:24px}.menu-wrapper .hamburger-inner,.menu-wrapper .hamburger-inner:after,.menu-wrapper .hamburger-inner:before{background:#fff;height:3px}.menu-wrapper .hamburger-inner{width:18px}.menu-wrapper .hamburger-inner:after,.menu-wrapper .hamburger-inner:before{width:24px}@media only screen and (max-width:766px){.ui.basic.segment.header-wrapper{height:60px}.ui.basic.segment.header-wrapper .uniko-header a.login{line-height:60px}.ui.basic.segment.header-wrapper .uniko-header .logo{height:40px;margin-top:7.5px;overflow:hidden}.ui.basic.segment.header-wrapper .uniko-header .logo img{height:50px}}@media only screen and (max-width:992px){.ui.basic.segment.header-wrapper #uniko-header{padding-right:25px}.ui.basic.segment.header-wrapper #uniko-header .hamburger .label,.ui.basic.segment.header-wrapper #uniko-header .login{display:none}.ui.basic.segment.header-wrapper #uniko-header .btn-mega-search,.ui.basic.segment.header-wrapper #uniko-header .language-selector{margin-left:21px}}@media only screen and (max-width:1311px){#uniko-header{margin-left:0!important;padding-right:40px;width:100%!important}}@media only screen and (max-width:500px){.btn-mega-search,.menu-wrapper .hamburger{margin-right:0!important}.ui.basic.segment.header-wrapper .uniko-header .logo{height:30px;margin-top:13px}.ui.basic.segment.header-wrapper .uniko-header .logo img{height:38px}}.mega-overlay{background-color:#c61a27;color:#fff;font-weight:400;height:0;left:0;padding:0;position:absolute;top:113px;overflow:hidden;width:100%;z-index:2}.mega-overlay a{color:#fff!important}.mega-overlay .ui.container.mega-footer{display:flex;flex-wrap:wrap;font-size:18px;justify-content:space-between;line-height:50px;margin-top:3em;padding:0;text-align:center;width:100%}.mega-overlay .ui.container.mega-footer .ui.list{display:flex;margin-bottom:1em;margin-top:auto}.mega-overlay .ui.container.mega-footer .ui.list .item{margin-right:20px;padding-top:0}@media only screen and (min-width:992px) and (max-width:1400px){#mega-footer{width:90%!important}}@media only screen and (max-width:768px){.mega-overlay{top:60px}}.btn-mega-search{color:#000;margin-left:41px;margin-top:-5px;padding:0}.btn-mega-search svg.icon{margin-bottom:-10px;margin-right:0!important}.mega-search{margin-top:0!important;position:relative}.herogallery{height:820px;margin-bottom:80px}#view .herogallery:first-child{margin-top:-77px}@media only screen and (max-width:1400px){.herogallery{height:600px}}@media only screen and (max-width:992px){.herogallery{height:450px}}@media only screen and (max-width:768px){.herogallery{height:auto;min-height:320px}}body{font-weight:300}h2{-webkit-hyphens:auto;hyphens:auto;overflow-wrap:break-word;word-wrap:break-word;scroll-margin-top:60px}#main .content-area{margin-top:113px;padding-top:50px}@media only screen and (max-width:768px){#main .content-area{padding-top:0}body:not(.has-toolbar):not(.has-sidebar):not(.has-toolbar-collapsed):not(.has-sidebar-collapsed){margin-left:0!important;margin-right:0!important}}@media only screen and (max-width:767px){.ui.container{margin-left:1em!important;margin-right:1em!important;width:auto!important}}@media only screen and (min-width:768px) and (max-width:991px){.ui.container{width:715px;margin-left:auto!important;margin-right:auto!important}}@media only screen and (min-width:992px) and (max-width:1399px){.ui.container{width:921px;margin-left:auto!important;margin-right:auto!important}}.ui.container{display:block;max-width:100%!important}@media only screen and (max-width:767px){body:not(.has-toolbar):not(.has-sidebar):not(.has-toolbar-collapsed):not(.has-sidebar-collapsed) .ui.container{width:auto!important;margin-right:1em!important;margin-left:1em!important}}@media only screen and (min-width:768px) and (max-width:991px){body:not(.has-toolbar):not(.has-sidebar):not(.has-toolbar-collapsed):not(.has-sidebar-collapsed) .ui.container{width:715px!important;margin-right:auto!important;margin-left:auto!important}}@media only screen and (min-width:992px) and (max-width:1399px){body:not(.has-toolbar):not(.has-sidebar):not(.has-toolbar-collapsed):not(.has-sidebar-collapsed) .ui.container{width:921px!important;margin-right:auto!important;margin-left:auto!important}body:not(.has-toolbar):not(.has-sidebar):not(.has-toolbar-collapsed):not(.has-sidebar-collapsed) [class*="tablet only"]:not(.computer){display:none!important}}.ui.basic.segment.header-wrapper{margin-bottom:0}@font-face{font-family:Icons;src:url(/static/media/icons.8e3c7f55.eot);src:url(/static/media/icons.8e3c7f55.eot?#iefix) format("embedded-opentype"),url(/static/media/icons.0ab54153.woff2) format("woff2"),url(/static/media/icons.faff9214.woff) format("woff"),url(/static/media/icons.b87b9ba5.ttf) format("truetype"),url(/static/media/icons.962a1bf3.svg#icons) format("svg");font-style:normal;font-weight:400;font-variant:normal;text-decoration:inherit;text-transform:none}i.icon{display:inline-block;opacity:1;margin:0 .25rem 0 0;width:1.18em;height:1em;font-family:Icons;font-style:normal;font-weight:400;text-decoration:inherit;text-align:center;speak:none;font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;backface-visibility:hidden}i.icon:before{background:0 0!important}i.icon{font-size:1em}i.icon.sign-in:before{content:"\f2f6"}.ui.image{position:relative;display:inline-block;vertical-align:middle;max-width:100%;background-color:transparent}img.ui.image{display:block}.ui.list{list-style-type:none;margin:1em 0;padding:0}.ui.list:first-child{margin-top:0;padding-top:0}.ui.list:last-child{margin-bottom:0;padding-bottom:0}.ui.list>.item{display:list-item;table-layout:fixed;list-style-type:none;list-style-position:outside;padding:.16666667em 0;line-height:1.16666667em}.ui.list>.item:after{content:"";display:block;height:0;clear:both;visibility:hidden}.ui.list>.item:first-child{padding-top:0}.ui.list>.item:last-child{padding-bottom:0}.ui.list{font-size:1em}.ui.loader{display:none;position:absolute;top:50%;left:50%;margin:0;text-align:center;z-index:3;transform:translateX(-50%) translateY(-50%)}.ui.loader:before{border-radius:500rem;border:.2em solid rgba(0,0,0,.1)}.ui.loader:after,.ui.loader:before{position:absolute;content:"";top:0;left:50%;width:100%;height:100%}.ui.loader:after{animation:a .6s linear;animation-iteration-count:infinite;border-radius:500rem;border:.2em solid transparent;border-top-color:#68778d;box-shadow:0 0 0 1px transparent}@keyframes a{0%{transform:rotate(0)}to{transform:rotate(1turn)}}.ui.small.loader:after,.ui.small.loader:before{width:1.33333333rem;height:1.33333333rem;margin:0 0 0 -.66666667rem}.ui.loader:after,.ui.loader:before{width:1.77777778rem;height:1.77777778rem;margin:0 0 0 -.88888889rem}.ui.dimmer .loader{display:block}.ui.dimmer .ui.loader{color:hsla(0,0%,100%,.9)}.ui.dimmer .ui.loader:before{border-color:hsla(0,0%,100%,.15)}.ui.dimmer .ui.loader:after{border-color:#fff transparent transparent}.ui.inverted.dimmer .ui.loader{color:rgba(0,0,0,.87)}.ui.inverted.dimmer .ui.loader:before{border-color:rgba(0,0,0,.1)}.ui.inverted.dimmer .ui.loader:after{border-color:#68778d transparent transparent}.ui.text.loader{width:auto!important;height:auto!important;text-align:center;font-style:normal}.ui.indeterminate.loader:after{animation-direction:reverse;animation-duration:1.2s}.ui.inverted.dimmer .ui.small.loader,.ui.small.loader{width:1.33333333rem;height:1.33333333rem;font-size:.94444444em}.ui.inverted.dimmer .ui.loader,.ui.loader{width:1.77777778rem;height:1.77777778rem;font-size:1em}.ui.small.text.loader{min-width:1.33333333rem;padding-top:2.11111111rem}.ui.text.loader{min-width:1.77777778rem;padding-top:2.55555556rem}.ui.segment{position:relative;background:#fff;box-shadow:0 1px 2px 0 #c7d5d8;margin:1rem 0;padding:1em;border-radius:0;border:1px solid #c7d5d8}.ui.basic.segment{background:none transparent;box-shadow:none;border:none;border-radius:0}.ui.segment{font-size:1rem}.ui.basic.segment.content-area{flex:1 0 auto;padding-right:0;padding-left:0}.ui.grid>.column:not(.row){position:relative;display:inline-block;width:8.33333333%;vertical-align:top}.ui.grid>*,.ui.grid>.column:not(.row){padding-left:1rem;padding-right:1rem}.ui.grid>.column:not(.row){padding-top:1rem;padding-bottom:1rem}.ui[class*="twelve column"].grid>.column:not(.row){width:8.33333333%}.ui.column.grid>[class*="six wide"].column,.ui.grid>[class*="six wide"].column{width:50%!important}.ui.column.grid>[class*="twelve wide"].column,.ui.grid>[class*="twelve wide"].column{width:100%!important}@media only screen and (min-width:320px) and (max-width:767px){.ui.column.grid>[class*="twelve wide mobile"].column,.ui.grid>[class*="twelve wide mobile"].column{width:100%!important}}@media only screen and (min-width:768px) and (max-width:991px){.ui.column.grid>[class*="six wide tablet"].column,.ui.grid>[class*="six wide tablet"].column{width:50%!important}}@media only screen and (min-width:992px){.ui.column.grid>[class*="six wide computer"].column,.ui.grid>[class*="six wide computer"].column{width:50%!important}}.ui.dimmer{display:none;position:absolute;top:0!important;left:0!important;width:100%;height:100%;text-align:center;vertical-align:middle;padding:1em;background-color:rgba(130,150,166,.72);opacity:0;line-height:1;animation-fill-mode:both;animation-duration:.5s;flex-direction:column;align-items:center;justify-content:center;will-change:opacity;z-index:3}.ui.dimmer>.content{color:#fff}.ui.active.dimmer{display:flex;opacity:1}.ui.inverted.dimmer{background-color:hsla(0,0%,100%,.85)}.ui.inverted.dimmer>.content>*{color:#fff}.transition{animation-iteration-count:1;animation-duration:.3s;animation-timing-function:ease;animation-fill-mode:both}.visible.transition{display:block!important;visibility:visible!important}body{display:flex}@media only screen and (max-width:767px){body{flex-direction:column}}#main{display:flex;flex:1 1;flex-direction:column}svg.icon{box-sizing:content-box}.ui.segment{position:static!important}.block{position:relative;margin-bottom:1em}.skiplinks-wrapper{position:absolute;top:-100%}.skiplinks-wrapper a.skiplink{display:inline-block;color:#c61a27}.skiplinks-wrapper+.ui.segment{margin-top:0}.language-selector{margin-right:20px}
Auf den vom ZIMT installierten und administrierten Rechnern ist der Teamviewer QuickSupport vorinstalliert. Sie finden das Programm im Startmenü, unter Ihren installierten Programmen oder einfach per Suche nach QuickSupport.
Falls das Programm nicht zu finden ist, laden Sie zunächst Quicksupport herunter. Starten Sie das heruntergeladene Programm (meist unter Downloads zu finden). Für die nächste Gelegenheit eines Support-Falls legen Sie das heruntergeladene Programm irgendwo ab, wo Sie es wiederfinden (z.B. der auf den Desktop).
Akzeptieren Sie - beim Erststart - die EULA.
Berechtigungen erteilen (macOS)
Wenn Sie unter macOS arbeiten, werden Sie nun aufgefordert, bis zu drei Berechtigungen zu erteilen. Sinnvoll sind mindestens die "Aufnahme von Bildschirm & Systemaudio" und die "Bedienungshilfen". Ersteres sorgt dafür, dass wir Ihren Bildschirm sehen, letzteres dafür, dass wir Maus und Tastatur bedienen können. In beiden Fällen müssen Sie bitte dem Teamviewer freigeben.
Hilfe holen
Rufen Sie dann eine*n Mitarbeiter*in des ZIMT an und teilen auf Nachfrage die angezeigte ID und das Passwort mit.